![]() ![]() ![]() Did you know that a heating mechanic will typically generate about $33,000 of call-back costs every year? This includes wasted labor, wasted parts, wasted management time (yours) and lost customers. There is a greater need than ever before to serve your customers well. Even loyal customers now shop around. Your ability to shelter your customers from volatile energy and service costs may be limited, but it is entirely within your control to exceed their expectations with outstanding service. Here are two facts to consider:
Under which condition do want to be remembered? Some features of our program are as follows:
Our callback program is successful because it is implemented and supported by staff. Measurements ensure you are continuously improving. Lastly, fewer 2nd callbacks result in greater customer retention. The following is an example of our results. ![]() ![]() Contact us to see how we can increase your profits. Our rates are affordable. Email David: david@insideoil.comCall David at: (914) 497-8768 |